Temporary Patient Service Associate

Institute of Mental Health; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier mental health facility in Singapore is looking for a Patient Service Associate to support patient care and administrative tasks. This role ensures efficient service delivery and requires a service-oriented individual with good communication skills. Candidates should have GCE ‘N’/’O’ Level or Diploma and proficiency in Microsoft Office

Qualifications

• Confident and passionate about helping others.
• Strong communication and interpersonal skills.
• Ability to utilize and navigate digital communication systems.

Responsibilities

• Provide clerical and operational support at NAMS Clinic.
• Handle patient registration, scheduling appointments, and billing.
• Address patient enquiries and reporting.

Skills

Service-oriented

Good communication skills

Technological proficiency

Education

GCE ‘N’/’O’ Level or Diploma

Tools

Microsoft Office

Job description

Overview

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.

Job Responsibilities

• To provide clerical and operational support at NAMS Clinic.
• Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting

Requirements

Competency

• Service-oriented, confident and have a passion for helping others
• Good communication and interpersonal skills
• Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency

Educational and Professional Requirements

• GCE ‘N’/’O’ Level or Diploma holder
• Proficient in Microsoft Office applications

About IMH

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.