Technical Support Engineer (Fresh graduator welcomed)

VISKOU SYSTEM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company in Singapore is seeking candidates for technical support roles. Responsibilities include assisting sales with inquiries, providing technical support, conducting product testing, and offering training. A diploma/degree in IT or related fields is required. Experience with CCTV, door access systems, and solar products is advantageous. Attractive salary package offered.

Benefits

Attractive salary package

Allowance

Qualifications

• Working experience in CCTV, Door Access and Solar products will be advantageous.

Responsibilities

• Assist the sales team on any pre-sales inquiries.
• Provide professional technical support to our customers.
• Perform product testings to better understand our products.
• Provide trainings to both our internal staffs and our customers.
• Carry out professional after-sales support duties such as troubleshooting and warranty claim.

Skills

Technical support

Team player

Fast learner

Education

Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent

Tools

CCTV systems

Door Access systems

Solar products

Job description

Responsibilities

• Assist the sales team on any pre-sales inquiries
• Provide professional technical support to our customers
• Perform product testings to better understand our products
• Provide trainings to both our internal staffs and our customers
• Carry out professional after-sales support duties such as troubleshooting and warranty claim

Qualifications

• Diploma/Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent
• Team player, fast learner, and able to work independent
• Working experience in CCTV, Door Access and Solar products will be advantageous

Other Information

• 5 days work week (9:00~18:00, Mon~Fri)
• Work location: Bukit Batok
• Attractive salary package + Allowance
• Position availability: Immediately
• Interested candidate feel free to WhatsApp at [phone] or email resume to [e-mail]