Team Lead: Operations & Customer Service

AISA CAFE PTE. LTD.; Singapore; On-site; SGD 35,000 - 45,000; Full time

Job summary

A local cafe in Singapore is seeking a Supervisor to oversee employee performance and ensure a safe, positive work environment. The role requires previous leadership experience and excellent communication skills, with a focus on teamwork and customer service. Candidates must hold a high school diploma and demonstrate reliability, attention to detail, and strong organizational skills. This position offers a dynamic environment where maintaining positivity and meeting deadlines are essential.

Qualifications

• Previous leadership experience required.
• Excellent communication skills essential.
• Attention to detail and accuracy needed.
• Must be reliable, with a strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude expected.
• Computer literacy required.
• Proactive organizational skills necessary.
• Positivity in fast-paced environments is important.

Responsibilities

• Ensure employees meet performance expectations.
• Give instructions to subordinate employees.
• Maintain a safe and secure work environment.
• Meet deadlines effectively.
• Approve work hours for the team.
• Ensure great customer service.

Skills

Leadership experience

Communication skills

Attention to detail

Reliability

Teamwork

Computer literacy

Organizational skills

Positive attitude

Education

High school diploma

Job description

A local cafe in Singapore is seeking a Supervisor to oversee employee performance and ensure a safe, positive work environment. The role requires previous leadership experience and excellent communication skills, with a focus on teamwork and customer service. Candidates must hold a high school diploma and demonstrate reliability, attention to detail, and strong organizational skills. This position offers a dynamic environment where maintaining positivity and meeting deadlines are essential.