Supply Chain Manager (MNC / Process Automation Industry)

I PLUS Q HUMAN RESOURCES PTE LTD; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A global technology leader in Singapore is seeking a Delivery and Operations Manager to oversee order management, inventory control, and procurement processes. The ideal candidate should have over 10 years of experience in supply chain management with strong leadership and analytical skills. This position involves collaborating across departments to ensure efficient operations and customer satisfaction.

Qualifications

• More than 10 years experience in order management, supply chain, and procurement.
• At least 5 years in a leadership role.
• Strong understanding of order-to-cash processes.

Responsibilities

• Lead end-to-end order-to-cash process and order management team.
• Optimize inventory operations and collaborate for stock management.
• Manage procurement process and supplier relations.

Skills

Order management

Procurement

Inventory management

Leadership

Communication

Analytical thinking

Education

Bachelor's degree in Business or related fields

Tools

ERP systems

Infor LN

Job description

Overview

Our Client, a European MNC is a global technology leader delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions for the process industries. With presence in over 40 countries, an annual sales turnover of EUR 5.4 billion in FY 2024 and a global team of 19,000 employees, our client operates 110 service centers, 160 sales offices, 76 production units, and 34 R&D centers worldwide. Our Client would like to invite suitably experienced individuals to join their Singapore Gas Chromatography Team as Delivery and Operations Manager.

Responsibilities

• Order Management
  • Lead the end-to-end order-to-cash process, ensuring customer orders are processed accurately, delivered on time, and aligned with Company policies.
  • Oversees the order management team, coordinates with cross-functional departments, and drives process improvements to enhance efficiency, customer satisfaction, and revenue recognition.
  • Lead and manage the order management team, including training, coaching, and performance reviews.
  • Oversee the entire order lifecycle, from order entry and validation to invoicing and delivery.
  • Partner with sales, logistics, supply chain, and finance to resolve order issues and improve workflows.
  • Drive process improvements and automation in order processing systems.
  • Support audits, revenue recognitions, and compliance requirements.
• Inventory Management
  • Responsible for overseeing and optimizing inventory operations to ensure accurate stock levels, minimize costs, and support smooth supply chain and sales operations.
  • Ensure products are available when needed while preventing overstock, shortages, and obsolescence.
  • Lead the inventory control team and collaborate with procurement, warehouse, and sales to align stock with business demand.
  • Develop and implement inventory management strategies and policies.
  • Monitor stock levels and ensure inventory accuracy across warehouse and systems.
  • Forecast demand and plan replenishment in coordination with procurement and sales.
  • Conduct regular cycle counts and stock audits, reconcile discrepancies.
  • Track slow-moving, excess and obsolete inventory, and recommend corrective actions.
  • Optimize warehouse storage and inventory turnover to reduce carrying costs.
  • Maintain accurate data in ERP/WMS systems (Infor LN).
• Procurement Management
  • Responsible for leading and managing the procurement process to ensure timely, cost-effective, and high-quality sourcing of goods and services.
  • Oversee supplier management, contract negotiations, and procurement strategies while ensuring compliance with company policies and regulations.
  • Work closely with internal stakeholders and external suppliers to optimize value, reduce risks, and support business operations.
  • Manage the end-to-end procurement process (sourcing, evaluation, negotiation, contracting, and supplier performance).
  • Ensure compliance with legal, regulatory, and company requirements.
  • Collaborate with internal departments (finance, operations, production, inventory) to forecast demand and align purchasing plans.

Qualifications & Skills

• Bachelor’s degree in Business, Supply Chain, Logistics, and related fields.
• More than 10 years in order management, supply chain and procurement with at least 5 years in leadership role.
• Strong understanding of order-to-cash processes.
• Experience with ERP systems. Knowledge with Infor LN is an advantage.
• Excellent leadership, communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Customer-focused mindset with attention to details.
• Leadership skills with experience managing teams.
• Strong knowledge of inventory control processes and best practices.
• Analytical mindset with strong problem-solving skills.

Other Information

Working Location: Woodlands Spectrum II

SBS Bus: 964

Please email [e-mail] your resume in editable docx format and whatsapp [phone] for a brief discussion.

Thank You!

Angelina Lim (Reg R1101664 / Lic 97C4989)