Supply Chain Customer Success Specialist

Talent Trader Group; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their dynamic team in the supply chain sector. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction through effective communication and problem-solving. The ideal candidate will thrive in a fast-paced environment and contribute to continuous improvements in service delivery. If you are passionate about customer service and eager to make a difference in the logistics industry, this opportunity is perfect for you.

Qualifications

• Diploma or degree in Business or Supply Chain is required.
• Prior experience in customer service in supply chain is preferred.

Responsibilities

• Provide excellent customer service in the supply chain industry.
• Handle inquiries, orders, and complaints professionally.
• Coordinate with internal teams for smooth order processing.

Skills

Customer Service

Communication Skills

Problem-Solving

Interpersonal Skills

Organizational Skills

Attention to Detail

Time Management

Analytical Skills

MS Office (Excel)

Supply Chain Management Knowledge

Education

Diploma in Business or Supply Chain

Degree in Business or Supply Chain

Tools

MS Office

Job description

An established industry player is seeking a dedicated Customer Service Representative to join their dynamic team in the supply chain sector. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction through effective communication and problem-solving. The ideal candidate will thrive in a fast-paced environment and contribute to continuous improvements in service delivery. If you are passionate about customer service and eager to make a difference in the logistics industry, this opportunity is perfect for you.