Strategic IT Service Delivery Director – APAC

NCS Hong Kong and Singapore; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading technology services firm in Singapore is seeking a Service Delivery Director to manage and oversee complex IT operations. The role involves leading a large team, managing projects, and building customer relationships. Ideal candidates will have at least 12 years of IT delivery experience and a degree in Information Systems or Computer Science. This position emphasizes leadership, negotiation skills, and a positive attitude.

Qualifications

• Typically 12 years of IT Delivery experience.
• Deep experience in infrastructure planning and data center operations.
• ITIL Foundation certified, familiar with ISO 9001 and ISO 27001.

Responsibilities

• Manage a large team of over 100 resources.
• Review project lifecycle and manage issues arising.
• Build long-term customer relationships and exceed expectations.

Skills

IT operations management

Presentation skills

Communication skills

Negotiation skills

Interpersonal skills

Education

Degree in Information Systems or Computer Science

Job description

A leading technology services firm in Singapore is seeking a Service Delivery Director to manage and oversee complex IT operations. The role involves leading a large team, managing projects, and building customer relationships. Ideal candidates will have at least 12 years of IT delivery experience and a degree in Information Systems or Computer Science. This position emphasizes leadership, negotiation skills, and a positive attitude.