Strategic Business Development Manager, Asia

SILVERSEA CRUISES (UK) LIMITED (Singapore Branch); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading luxury cruise company in Singapore is seeking a Business Development Manager to drive strategic initiatives in sales and partnerships, enhancing revenue growth. The ideal candidate should have a Bachelor's degree, extensive project management experience, and some background in the cruise or travel industry. The position demands excellent interpersonal skills and the ability to motivate teams. Travel of up to 20% will be required.

Qualifications

• 7+ years in project management and operational management.
• 2+ years in cruise or travel industry experience.
• Proven track record in driving sales excellence.
• Highly organized and self-motivated.
• Ability to travel up to 20% of the time.

Responsibilities

• Implement partnerships to strengthen revenue capabilities.
• Support visibility and reach of Silversea products.
• Drive differentiated service aligned with strategic objectives.
• Support sales teams in growth and training.
• Manage strategic initiatives as defined by Head of Sales Asia.

Skills

Project management

Sales development

Interpersonal skills

Business acumen

Luxury travel market understanding

Motivational skills

Education

Bachelor’s degree in related discipline

Master’s degree or higher

Job description

Overview

Silversea is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. We are proud of our reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join our award-winning team.

Position Summary

Reporting to the Head of Sales Asia, the position is responsible for implementing strategic business development initiatives and business partnerships to support revenue growth in the region. The person will work very closely with local area sales teams, commercial planning and other departments to implement activities supporting profitable revenue generation and strengthening Silversea leadership position in the market.

Essential Duties and Responsibilities

• Implement partnership/alliances opportunities to strengthen Silversea revenue generating capabilities and market position
• Support activations, visibility and reach of Silversea products within the trade channel by ongoing training and education of trade partners as well as securing win-win deals and activities
• Drive development and implementation of differentiated service and value proposition opportunities that align with Silversea strategic objectives
• Support area sales teams in activating new agencies as well as accelerating growth of existing partners through collaboration and developing strategic commercial concepts and activities in order to develop our activity and increase our sales
• Support area sales teams in selecting and marketing the right opportunities and products to maximize sales; provide a hands-on training and educational programs to the sales teams as well as key partners
• Be a subject matter expert in the area of expedition sales and have a strong focus on expedition sales development; grow agency base selling expedition product through education and implementation of expedition sales development plans
• Support area sales teams in driving strategic/high value group business by coordinating the set-up and fulfillment of such business (groups, space contracts, charters)
• Together with area sales identify and capture opportunities for charters, space contracts
• Develop MICE business within the region
• Project manage and drive strategic initiatives as defined by Head of Sales Asia
• Provide guidance and support to direct sales team on maximizing their sales potential; share strategic market insights, educate and train. Offer advice on product selection and key focus areas.
• Work with Director of Consumer Sales on setting up effective sales campaigns and sales tools to accelerate growth of the direct channel, especially in the area of expedition.

Qualifications and Experience

• Bachelor’s degree in related discipline or equivalent. Master’s degree or higher would-be a plus.
• 7 years or more in a position that required high level of project management and operational management is a plus.
• 2 years or more of experience in cruise or travel industry, tour operator related business, or experience in destination product development or operations. Longer tenure with this type of experience would be a plus.
• Rounded sales professional in a variety of experience in sales development roles
• Proven track record of success in fast-paced environment with demanding timelines.
• Experience in a project management.
• Proven track record in driving sales excellence and GTM strategies
• Highly organized, self-motivated and capable of working with minimal day-to-day direction.
• Passion for Results: motivated by goal achievement and continuous improvement, with the enthusiasm and drive to motivate the wider organization
• Understanding of the luxury travel market preferred.
• Business Acumen: Demonstrate a keen understanding of business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth.
• Excellent interpersonal skills and ability to tactfully deal with internal and external contacts both domestic and international.
• Must possess a positive, team-player attitude
• Highly organized, self-motivated and capable of working with minimal day-to-day direction.
• Proven ability to achieve sales goals.
• Proven track record in driving growth and developing markets.
• Understanding of the luxury travel market preferred.
• Ability to travel up to 20% of the time.