Spa Manager

ST. REGIS HOTEL SINGAPORE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel in Singapore is seeking an experienced Spa Manager to oversee operations, manage staff, and ensure exceptional guest experiences. The ideal candidate possesses a Professional Certificate in Hospitality and at least 3 years of leadership experience in a luxury environment. You will be responsible for financial projections, staff training, and managing spa services. Competitive salary and growth opportunities are offered.

Qualifications

• Minimum 3 years relevant leadership experience in hospitality and retail.
• Preferably trained in Bastien Gonzalez Nail method.

Responsibilities

• Oversee operations of the St. Regis Remède Spa and achieve sales goals.
• Perform staff management, administration, and training.
• Train employees and assist in spa treatments.
• Conduct retail inventory and financial projections.

Skills

Leadership

Customer service

Microsoft Office

Spa treatment knowledge

Sales proficiency

Education

Professional Certificate in Hospitality/Tourism/Hotel Management

ITEC/CIBTAC/CIDESCO/WSQ IN SPA SERVICE certificate

Job description

Responsibilities

• Assist the Director of Spa to oversee the operations of the St. Regis Remède Spa and ensure achievement of sales goals, business objectives and spa profitability.
• Perform key functions of staff management, spa operations, administration and training for services, customer service, sales and scheduling staff members.
• Able to assist to perform either Bastien nail treatment or Facial.
• Develop sound financial projections and manage cost control.
• Respond to all the guest’s spa needs and requests in a gracious and professional manner.
• Have a complete understanding of the technical aspect of the spa.
• Complete knowledge of ingredients and products used in the spa and sold at the retail shop.
• Prepare reports and assessments.
• Train employees and perform treatments.
• Conduct weekly and monthly retail inventory.

Requirements

• Possess at least a Professional Certificate in Hospitality/Tourism/Hotel Management in Beauty and Spa, ITEC/CIBTAC/CIDESCO/WSQ IN SPA SERVICE certificate which is recognized by Spa Police License Board
• Minimum 3 years relevant leadership experience in hospitality and retail, preferably in a luxury environment.
• Proficient in Microsoft Office (Word, Excel, Powerpoint and Outlook)
• Preferably have technical knowledge of all spa treatments and already trained in Bastien Gonzalez Nail method.