Service Engineer (Chillers)

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading consulting firm in Singapore is seeking a technical support specialist with a diploma in Mechanical Engineering. The role involves addressing customer complaints, guiding service teams, and resolving technical issues with HVAC systems. Candidates should have a minimum of 5 years of relevant experience and strong communication skills. Class 3 driving license is a plus.

Qualifications

• Minimum 5 years of technical experience in HVAC systems.
• Resourceful with strong analytical and communication skills.
• Possess Class 3 driving license will be an added advantage.

Responsibilities

• Attend to customer enquiries and complaints.
• Provide prompt technical resolution to service issues.
• Guide service teams and verify subcontractor payments.

Skills

Technical experience with HVAC systems

Analytical skills

Interpersonal skills

Strong communication skills

Leadership abilities

Multi-tasking ability

Education

Diploma/Degree in Mechanical Engineering

Job description

Job Description

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department

Job Requirements

• Diploma/Degree in Mechanical Engineering
• Minimum 5 years of technical experience with knowledge in air-conditioning, chillers, ACMV or HVAC systems.
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

Working hours

Mon to Fri, 8am to 5:30pm