Service Crew

TIPSY BIRD PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A vibrant hospitality company in Singapore is seeking individuals with a passion for service to join their team. Responsibilities include providing attentive service, managing reservations, and promoting menu items. Ideal candidates will have a positive attitude and good communication skills. Previous experience in food and beverage is an advantage. This role offers a dynamic work environment and the opportunity to grow within the company.

Qualifications

• Positive attitude and passion for delivering outstanding service.
• Previous F&B experience is a plus.

Responsibilities

• Provide warm and professional service to all guests.
• Manage reservations and tailor experiences.
• Present menus and promote items confidently.
• Process payments smoothly and uphold hygiene standards.

Skills

Excellent communication skills

Teamwork

Attention to detail

Multitasking under pressure

Job description

• Provide warm, attentive, and professional service to all guests from arrival to departure.
• Greet guests with genuine enthusiasm, a welcoming smile, and confident body language.
• Manage reservations efficiently and understand the purpose of visit to tailor the experience.
• Present menus clearly and confidently promote daily specials, featured items, and ongoing promotions.
• Offer personalized recommendations and proactively upsell food and beverage options.
• Accurately take and repeat guest orders, communicating estimated service times.
• Input orders quickly and correctly into the Point-of-Sale (POS) system.
• Serve food and drinks efficiently, ensuring presentation and accuracy meet brand standards.
• Clear and reset tables promptly to maintain a clean, inviting dining environment.
• Process payments smoothly and issue bills with professionalism and care.
• Uphold cleanliness and hygiene standards across all areas of the outlet.
• Support the management team in organizing and executing special events.
• Monitor stock levels and assist with accurate inventory checks.
• Comply with all food safety and hygiene protocols consistently.
• Handle guest concerns with empathy and elevate to the duty manager when necessary for service recovery.

What We’re Looking For:

• A positive attitude and passion for delivering outstanding service
• Excellent communication and teamwork skills
• Attention to detail and the ability to multitask under pressure

Previous F&B experience is a plus. Ready to bring energy, professionalism, and heart to the floor? We’d love to meet you.