Senior ServiceNow Platform Engineer – Financial Services

Ernst & Young Advisory Services Sdn Bhd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Singapore is looking for a ServiceNow Platform Engineer. This role involves managing the ServiceNow platform, addressing incidents, and coordinating changes. Candidates should have 5 to 8 years of experience in software development and system engineering with a strong focus on the ServiceNow platform. The position offers a dynamic work environment with growth opportunities in a variety of business domains including finance and IT.

Benefits

Continuous learning

Flexible work culture

Diverse and inclusive environment

Qualifications

• At least 5 to 8 years of experience in software development, system/platform engineering.
• Extensive experience in enterprise application software development.
• Experience with API development and integration using REST, SOAP, and JSON APIs.

Responsibilities

• Acknowledge and triage incidents raised by end users in the ServiceNow platform.
• Perform initial troubleshooting to restore service functionality.
• Prepare and raise Change Requests in accordance with change management process.

Skills

Problem-solving skills

Analytical skills

Communication skills

Project delivery methodologies

Autonomy

Education

Degree in Information Technology, Computer Science, Engineering, or related field

Tools

ServiceNow

REST APIs

SOAP APIs

JSON

Jira

Job description

A leading consulting firm in Singapore is looking for a ServiceNow Platform Engineer. This role involves managing the ServiceNow platform, addressing incidents, and coordinating changes. Candidates should have 5 to 8 years of experience in software development and system engineering with a strong focus on the ServiceNow platform. The position offers a dynamic work environment with growth opportunities in a variety of business domains including finance and IT.