Senior Salesforce Leader: CRM & Digital Transformation

PRICEWATERHOUSECOOPERS CONSULTING (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading consulting firm in Singapore seeks a Senior Manager to spearhead Salesforce-driven CRM and digital transformation. This role involves leading cross-functional teams to implement technology solutions that improve customer experience and business growth. Candidates should have at least 10 years of consulting experience with significant Salesforce expertise. The ideal candidate will also bring strong stakeholder management skills and a background in Financial Services or similar sectors.

Qualifications

• 10 years of consulting or professional services experience.
• 3+ years in Salesforce leadership roles.
• Experience in Financial Services, Consumer, Insurance, or Energy sectors.

Responsibilities

• Lead end-to-end Salesforce implementations.
• Manage consulting engagements overseeing scope and budget.
• Collaborate with C-suite and stakeholders on CX strategies.
• Apply Agile methods to deliver user stories.
• Architect scalable Salesforce solutions.

Skills

Salesforce leadership

Project delivery

Stakeholder engagement

Business analysis

Agile methodologies

Mentoring and coaching

Tools

Salesforce Financial Services Cloud

Salesforce Marketing Cloud

Salesforce Service Cloud

Middleware

APIs

Job description

A leading consulting firm in Singapore seeks a Senior Manager to spearhead Salesforce-driven CRM and digital transformation. This role involves leading cross-functional teams to implement technology solutions that improve customer experience and business growth. Candidates should have at least 10 years of consulting experience with significant Salesforce expertise. The ideal candidate will also bring strong stakeholder management skills and a background in Financial Services or similar sectors.