Senior Sales Support Executive (West / $7000) - (ID: 690744)

PERSOL; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for an experienced individual to manage the order-to-delivery cycle and ensure precise sales forecasting. The ideal candidate should have at least 8 years of experience in sales administration, particularly with high volume transactions, and proficiency in SAP. Key responsibilities include customer coordination and process improvements. This is a full-time position with an emphasis on efficiency and accuracy.

Qualifications

• 8 years of experience in regional sales administration or order management setting.
• Experience with high volume transactions.
• Experience in a manufacturing environment is an advantage.

Responsibilities

• Manage the end-to-end order-to-delivery cycle, ensuring timely and accurate fulfillment.
• Collaborate closely with the Project and Finance teams for precise sales forecasting.
• Act as the main point of contact for customers concerning order status.

Skills

Order Management

Sales Forecasting

Customer Coordination

Process Improvement

SAP

Education

Minimum Diploma in Business or above

Tools

SAP

Job description

Responsibilities

• Order Management: Manage the end-to-end order-to-delivery cycle, ensuring timely and accurate fulfillment, including shipments.
• Collaborate closely with the Project and Finance teams to ensure precise sales forecasting, invoicing, and payment collection.
• Commercial Handling: Ensure all orders align with company policies and agreed commercial terms.
• Review and maintain project costings within SAP.
• Act as a business partner to the project team, supporting commercial execution and gross margin (GM) management.
• Customer Coordination: Act as the main point of contact for customers concerning order status, delivery timelines, and commercial matters.
• Promptly and effectively address customer complaints and order-related issues.
• Process Improvement: Identify and implement enhancements to improve the efficiency and accuracy of order processing.
• Create and update standard operating procedures for order management.
• Reporting and Analysis: Collaborate with the Project Manager to produce regular reports on order status and delivery performance, and proactively flag potential delays or gross margin risks.

Requirements

• Minimum Diploma in Business or above
• Experience with high volume of transaction
• Experience in SAP
• 8 years of experience in regional sales administration or order management setting.
• Experience in a manufacturing environment is an advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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