Senior QA Lead, Operations — Customer Projects

Lonza; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading life sciences company in Singapore is seeking a QA Senior Specialist to provide oversight on quality assurance activities. The role requires relevant QA experience and a degree in Life Sciences. Key tasks include managing customer interactions, leading investigations for complaints, and mentoring QA team members. This position offers a dynamic working culture and comprehensive benefits including fully paid medical insurance.

Benefits

Agile career and dynamic working culture

Fully paid medical insurance

Compensation programs for high performance

Daily company bus

Inclusive and ethical workplace

Qualifications

• Relevant QA experience in the pharmaceutical, biotech, or related life sciences industry.
• Proven ability to manage customer interactions and deliver quality documentation.
• Experience in mentoring or coaching team members is an advantage.

Responsibilities

• Act as the primary point of contact for QA-related topics.
• Lead investigations for customer complaints and ensure records are closed.
• Participate in resolution of complex process or project issues.

Skills

Understanding of cGMP requirements

Communication and interpersonal skills

Problem-solving skills

Education

Degree/Diploma in Life Sciences, Biotechnology, Chemistry, or related discipline

Job description

A leading life sciences company in Singapore is seeking a QA Senior Specialist to provide oversight on quality assurance activities. The role requires relevant QA experience and a degree in Life Sciences. Key tasks include managing customer interactions, leading investigations for complaints, and mentoring QA team members. This position offers a dynamic working culture and comprehensive benefits including fully paid medical insurance.