Senior Payments Solutions & Client Experience Lead

Visa; Singapore; Hybrid; SGD 100,000 - 130,000; Full time

Job summary

A leading global payments technology company in Singapore seeks a Senior Service Experience Consultant to drive client-focused product deployment across Asia Pacific. The ideal candidate will bring over 10 years of experience in product management within the payments industry, demonstrate strong technical aptitude, and possess exceptional communication skills. This hybrid position requires collaboration with product and technology teams to ensure effective client implementations and success in innovative payment solutions.

Qualifications

• 10+ years of experience in product and project management in the payments industry.
• Functional project management experience in a client-facing role.
• Working knowledge of payment gateway and CyberSource processing.
• Strong technical aptitude to communicate complex concepts.
• Excellent verbal and written communication skills.

Responsibilities

• Drive client-focused product deployment across Asia Pacific.
• Lead complex initiatives and define implementation plans.
• Manage Visa Acceptance Platform product suite.
• Support clients in seamless implementation of new product solutions.
• Ensure operational efficiency and enable client business growth.

Skills

Product management

Project management

Client engagement

Problem solving

Technical aptitude

Communication skills

Education

Bachelor’s Degree

Tools

CyberSource processing

Visa Processor Connect

Job description

A leading global payments technology company in Singapore seeks a Senior Service Experience Consultant to drive client-focused product deployment across Asia Pacific. The ideal candidate will bring over 10 years of experience in product management within the payments industry, demonstrate strong technical aptitude, and possess exceptional communication skills. This hybrid position requires collaboration with product and technology teams to ensure effective client implementations and success in innovative payment solutions.