Senior Patient Financial Counselor, Business Office

Sengkang General Hospital; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A healthcare facility in Singapore is seeking a Senior Patient Service Associate to provide financial counselling to patients. Responsibilities include attending to inquiries, ensuring timely case closures, and participating in quality improvement projects. Candidates must possess a diploma and at least 1 year of relevant experience. Strong interpersonal and communication skills along with a customer-oriented mindset are essential for this role.

Qualifications

• At least 1 year of relevant experience.
• Highly motivated, independent and adaptable to change.
• Flair for numbers.

Responsibilities

• Provide inpatient financial counselling to patients and their next‑of‑kin.
• Attend to financial counselling enquiries and ensure case closures.
• Participate in quality improvement projects.

Skills

Interpersonal skills

Communication skills

Customer-oriented

Attention to detail

Education

Diploma

Job description

A healthcare facility in Singapore is seeking a Senior Patient Service Associate to provide financial counselling to patients. Responsibilities include attending to inquiries, ensuring timely case closures, and participating in quality improvement projects. Candidates must possess a diploma and at least 1 year of relevant experience. Strong interpersonal and communication skills along with a customer-oriented mindset are essential for this role.