Senior/ Operations Manager

RN CARE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A healthcare services provider in Singapore is seeking an experienced operational leader to oversee day-to-day polyclinic operations and drive service quality initiatives. The ideal candidate holds a Bachelor’s degree and has 6–8 years of experience, including 2–4 years in a supervisory role. Key responsibilities include streamlining operations, mentoring staff, and collaborating on strategic initiatives. This position involves working with diverse stakeholders in a 5.5-day work week.

Qualifications

• 6–8 years of experience, with 2–4 years in a supervisory role.
• Strong leadership and problem-solving skills.

Responsibilities

• Oversee and streamline day-to-day polyclinic operations.
• Lead operational improvement projects.
• Drive service quality initiatives and implement best practices.
• Supervise and mentor operations staff.
• Collaborate with corporate office for strategic initiatives.

Skills

Leadership

Problem-solving

Workflow improvement

Education

Bachelor’s degree in any discipline

Job description

Responsibilities

• Oversee and streamline day-to-day polyclinic operations, ensuring effective staffing, resource utilization, and smooth service delivery
• Lead operational improvement projects to enhance workflows, systems, and clinic performance
• Drive service quality initiatives and implement best practices to strengthen patient experience and care standards
• Supervise, mentor, and develop operations staff, supporting capability building and a culture of continuous learning.
• Collaborate with corporate office and multidisciplinary teams to plan and execute strategic business and operational initiatives.

Requirements

• Bachelor’s degree in any discipline with 6–8 years of experience, 2–4 years in a supervisory role
• Strong leadership, problem‑solving, and workflow improvement track record.
• Able to work effectively with diverse stakeholders; onsite, 5.5‑day work week