Senior IFM Specialist

Givaudan; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A global leader in taste and scent is seeking a Senior IFM Specialist in Singapore. The role involves engaging with internal stakeholders, managing vendor performance, and ensuring the delivery of services in a fast-paced environment. Ideal candidates will have 5-8 years of experience in facilities management, a degree in a related field, and a collaborative, proactive mindset. Join us to impact the future positively and celebrate the beauty of human experience.

Qualifications

• Minimum of 5-8 years’ experience in facilities management.
• Experience in hospitality or service industries preferred.
• Knowledge of vendor management for outsourced services.

Responsibilities

• Engage stakeholders to ensure service expectations are met.
• Monitor vendor performance against established SLAs.
• Prepare monthly management reports for review.

Skills

Stakeholder management

Vendor management

Facilities operation resolution

Customer-centric approach

Proactive learning mindset

Education

Bachelor’s degree or Diploma in relevant fields

Job description

Senior IFM Specialist

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In Singapore, you’ll be at the centre of every innovation, creation and solution available to the entire Asia‑Pacific region. Working with our research, creation and production units, as well as our renowned perfumery school, you’ll make us a greater force for good. Every day, your passion, your creativity, and your expertise will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Senior IFM Specialist- Your future position?

Job Purpose

• Key point of contact for employees and IFM vendor and non‑IFM managed vendors.
• Work with IFM vendor to manage and resolve hard and soft facilities operation issues.
• Ensure IFM vendor and non‑IFM managed vendors meet all key performance indicators as set out in the management contract.

Main responsibilities:

Internal Stakeholder Management

• Proactively engage internal stakeholders to ensure that services expectations are met.
• Build and develop effective stakeholder relationships across multiple levels of the organisation.
• On‑site key point of contact for IFM vendor and employees.
• Implement and ensure escalation procedures are in place and observed for problem reporting.
• Co‑ordinate and monitor the vendor’s performance against deliverables set in the Service Levels Agreements (SLAs) and against the Company requirements.
• Provide advisory to IFM vendor on operational issues.
• Prepare monthly management report for Givaudan’s Management Committee and IFM committee.
• Administer the master data for approval process in vendor’s application.
• Support IM&S negotiation with vendors based on IFM technical requirements.
• Work closely with Continuous Improvement team to find cost savings initiatives and service improvement.
• Active review of service offerings through IFM and non‑IFM vendors.

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.

Your professional profile includes:

• Bachelor’s degree or Diploma in facilities management, building, business, engineering or other related fields.
• At least 5‑8 years’ relevant experience in facilities management including soft and hard services.
• Candidates with training and experience from hospitality and service industries would be preferred.
• Exposure to office, laboratory or manufacturing environment is an advantage.
• Knowledge of vendor management for outsourced services is preferred.
• Collaborative and customer‑centric, with a proactive learning mindset and a willingness to ask questions.

*LI-Y

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.