Senior Guest Experience Specialist

Far East Organization; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is looking for a front desk associate to enhance guests' experiences in the hotel lobby. Responsibilities include addressing guest requests and complaints, communicating with other departments, and ensuring a positive arrival and departure experience. The ideal candidate will have a positive attitude and strong communication skills. No prior experience is required.

Qualifications

• Able to work rotating shifts, weekends, and Public Holidays.
• No prior experience required.

Responsibilities

• Create positive and memorable guests’ experiences.
• Collaborate with Assistant Manager for efficient guest service.
• Address guest complaints and enquiries tactfully.

Skills

Communication skills

Positive attitude

Outgoing personality

Education

Completion of PSLE or equivalent

Job description

A hospitality company in Singapore is looking for a front desk associate to enhance guests' experiences in the hotel lobby. Responsibilities include addressing guest requests and complaints, communicating with other departments, and ensuring a positive arrival and departure experience. The ideal candidate will have a positive attitude and strong communication skills. No prior experience is required.