Senior Growth Product Manager (CRM)

KLOOK TRAVEL TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading travel technology company in Singapore seeks a Product Manager to drive user growth through strategic marketing and promotions. The ideal candidate will have over 5 years of experience in product management, a strong background in marketing campaigns, and exceptional skills in data analysis and communication. This role requires collaboration with various teams to implement effective product solutions.

Qualifications

• Minimum of 5 years of experience as a product manager for consumer internet products.
• Strong track record in successful marketing and promotion campaigns.
• Familiarity with marketing, user growth, and event planning domains.

Responsibilities

• Collaborate closely with the operations team to develop productized plans for user growth.
• Design and manage promotion mechanisms to drive business growth.
• Utilize AB testing and data-driven approaches to measure effectiveness.

Skills

Product management

Marketing strategy

Communication skills in English and Chinese

Data analysis

Team collaboration

Education

Bachelor's degree or higher in marketing, computer science or related fields

Job description

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Responsibilities

• Collaborate closely with the operations team to develop and execute productized plans for user growth.
• Design and manage various promotion mechanisms and user-facing expressions, balancing scalability and flexibility to drive business growth.
• Utilize AB testing and other experimental methods flexibly to quickly measure effectiveness and iterate on solutions.
• Analyze market trends and competitor dynamics, adhere to a data-driven approach, and provide data support and recommendations for product design and marketing strategies.
• Take accountability for project outcomes and progress, collaborate with the development team to deliver and implement relevant products, and participate in some product operational tasks.

Requirements

• Bachelor's degree or higher in fields such as marketing, computer science, or related disciplines preferred.
• Minimum of 5 years of experience as a product manager for consumer internet products, with a strong track record in successful marketing and promotion campaigns preferred.
• Familiarity with marketing, user growth, and event planning domains, with experience in the tourism or e-commerce industries being advantageous.
• Excellent communication skills in both English and Chinese (Cantonese is a plus), strong teamwork abilities, and project management skills.
• Strong logical thinking and data analysis skills.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.