Senior Executive, Human Resource (Shared Services)

The National Kidney Foundation; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A health organization in Singapore is seeking an HR Senior Executive to support its HR operations. The role includes managing employee onboarding and offboarding processes, maintaining HRIS records, and ensuring compliance with regulations. Candidates should have a degree in HR Management or related fields, with 4-7 years of experience in HR operations. Proficiency in Microsoft applications and familiarity with MOM regulations are required. This position offers an opportunity to enhance the employee experience while contributing to strategic HR initiatives.

Qualifications

• 4-7 years of HR operations or shared services experience.
• Familiarity with MOM regulations; healthcare experience preferred.

Responsibilities

• Manage end-to-end onboarding activities for employees.
• Maintain accurate records in HRIS and prepare operational reports.
• Coordinate offboarding processes and ensure compliance.
• Manage statutory-related processes and support audits.
• Identify inefficiencies in HR processes for improvements.
• Build relationships with stakeholders and provide HR guidance.

Skills

HR Operations management

Employee lifecycle management

Data accuracy and reporting

Stakeholder engagement

Process improvement

Education

Degree in HR Management

Business Administration or related field

Tools

Microsoft applications

HRIS platforms

Power Automate

Job description

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. We strive to be an advocate and integrator for the community, by the community.

While supporting kidney failure patients with quality dialysis and integrated care, NKF’s greater mission lies in preventing or delaying kidney failure through health education, deeper community integration, and strategic partnerships.

As we work toward our Future Forward 2030 vision, we remain committed to:

• Tackling the growing prevalence of kidney failure

• Enhancing patient support and care

• Leveraging technology to improve the efficacy and quality of treatment

The HR Senior Executive role is integral to supporting the Foundation’s HR operations and people strategies. We are seeking an experienced individual who is passionate about delivering high-quality HR service and enhancing the employee experience to join the HR Team. Reporting to the HR Manager, you will be required to support HR processes, ensure compliance, and contribute to initiatives that drive operational excellence and organisational effectiveness.

Key Responsibilities:

1. HR Operations & Employee Lifecycle Management

• Manage end-to-end onboarding activities including HRIS creation, pre-employment documentation, coordination with stakeholders, and timely issuance of renewal contract employment documents.

• Handle employee movement transactions such as confirmation, contract renewal, allowance adjustments, and regulatory-related updates.

• Support benefits administration including eligibility checks, updates to HR systems, and communication to employees and managers.

• Provide timely support and responses to HR support queries, ensuring a positive employee experience.

2. HRIS, Data Accuracy & Reporting

• Maintain accurate and up-to-date records in HRIS.

• Ensure data integrity through timely updates, validations, and routine audits.

• Prepare HR operational reports that support planning and compliance.

• Collaborate with stakeholders to improve the efficiency and accuracy of digital workflows.

3. Offboarding & Exit Compliance

• Coordinate the offboarding process including exit documentation, system terminations, clearance workflows, and leave reconciliation.

• Issue Certificate of Employment and ensure obligations are met before closure of cases.

• Engage managers and employees to ensure timely completion of exit activities.

4. Regulatory, Statutory & Risk Compliance

• Manage statutory-related processes, including Work Injury Compensation (WIC) matters.

• Maintain and update incident reporting dashboards for both WICA and non-WICA cases.

• Support internal audits and ensure adherence to organisational policies and regulatory requirements.

5. Process Improvement & Digitalisation

• Review and analyse HR processes to identify inefficiencies, gaps, and manual bottlenecks.

• Streamline and digitise HR workflows using automation tools such as Power Automate to improve efficiency and accuracy.

• Participate in HR projects, including annual declarations exercises and HR system enhancements.

6. Stakeholder Engagement & Service Excellence

• Build strong working relationships with managers, IT, Finance and other stakeholders.

• Provide clear guidance on HR policies and processes.

• Uphold high customer service standards in responding to employee needs

Qualifications

• Degree in HR Management, Business Administration or related field.
• 4-7 years of HR operations or shared services experience.
• Proficiency in Microsoft applications and HRIS platforms.
• Familiarity with MOM regulations; healthcare experience preferred.