Senior / Executive, HRIS

MOH Holdings (Singapore); Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A public healthcare holding company in Singapore is seeking a HRIS Executive to support the implementation and maintenance of its HRIS system. Responsibilities include conducting user training, managing system-related issues, and improving HR strategies through technology. Ideal candidates should have 2-3 years of experience in HRIS administration or project management, with knowledge of HR policies and tools like SAP SuccessFactors.

Qualifications

• 2-3 years’ experience in administering HR systems or project management.
• Understanding of HR policies and processes.
• Experience in implementing HRIS projects preferred.

Responsibilities

• Support HRIS implementation and maintenance.
• Ensure user adoption and conduct training.
• Synthesize requirements for process improvements.

Skills

Stakeholder Engagement

Multi-tasking

Time Management

Problem-solving

Tools

SAP SuccessFactors

Job description

ORGANISATION / DIVISION INFORMATION

As the holding company of Singapore’s public healthcare institutions, we are always looking for qualified, passionate individuals who are keen to make a valuable contribution to public healthcare. At MOH Holdings, we believe our employees are our greatest asset and we are dedicated in helping them achieve their full potential through professional development and by providing an environment to develop their leadership skills and competencies.

The Human Resources & Talent Development Division is responsible for attracting, retaining, engaging and developing the best talent for the future of MOHH and driving key strategic HR policies for the public healthcare sector as MOH’s implementation partner.

Join us and be part of a team - a uniquely MOHH spirit that propels us forward through every circumstance we face.

• Acting Today For Tomorrow: We work pragmatically with the realities of the present, with a mindset that is geared to the needs of the future.
• Starting Where You Can: We take a can-do approach to problem-solving, even if it means starting small, because every contribution counts.
• Leaving No Job Undone: We take pride in seeing things through. Our high standards means it’s not just about getting the job done, but getting it done well.
• Moving Together as One: Care for all starts within, with us as an organisation. We look out for one another, leaving no one behind as we grow.

SUMMARY OF THE ROLE

The incumbent will support the development, implementation and maintenance of MOHH HRIS system (including integration with external systems such as SAP ERP system, SAP S/4HANA, Automated ID and Access management system etc), which serves as the “single source of truth” for data analytics and reporting. The incumbent will support the HRIS manager/team lead to continuously identify areas of improvement through system enhancement and/or the use of technological solutions to improve HR strategies and processes as well as to provide an amazing employee experience.

JOB RESPONSIBILITIES

1. Systems Implementation, Maintenance & Support

• Serve as subject matter expert on system issues and provide recommendations / solutions as required to support the smooth-running of HR operations.
• Support the implementation of new HR systems/ solutions and to be actively involved in the various phases of the life cycle including participating in the study for the needs of a new system, design, development as well as partnering with IT vendor & Synapxe on the implementation.
• Ensure the user adoption of new platform and conduct user training for HR staff/ administrator, when required.
• Manage all systems’ related issues including issues arising from system integrations and work with IT vendor to provide efficient resolution to users in a timely manner.
• Partner with cross-functional team members, IT partner & Synapxe to ensure all HRIS-related issues/ enhancements / queries are addressed in a timely manner.
• Manage requests for process improvements, system development and support the approval process (including putting up paper/email submission) to procure services from the IT vendor.
• Synthesize and document requirements for process improvement, enhancements, and implementation of new system/solution.
• Develop, document and maintain all current and new HRIS business process workflows for efficiency and compliance.
• Manage the setup and management/ organisation of data in MOHH HRIS, including performing mass upload of data on periodic basis, to meet payroll timelines.

2. Process Improvement through technologies / automation

• Maintain awareness of current / latest technological trends and work with various stakeholders to review requirements / processes and actively suggest improvements / solutions to support policy and process changes to improve productivity.

3. Data Analytics & Reporting

• Understand stakeholder’s requirements and assist in the design and generation of customized reports / dashboards on a periodic / need-basis from MOHH HRIS.
• Partner MOHH Data Analytics (DA) Team to automate the generation of HR dashboards

4. Supporting and Complying with System Access Audit and PDPA

• Administer users’ system access to perform periodic audit and testing to ensure access is granted according to the approved access framework (i.e. “need-to” basis, no excessive rights given)
• Review adequacies of PDPA policies and procedures and put in place controls & documentations to ensure compliance with PDPA/IT security policy and ensure data integrity of system(s).

JOB REQUIREMENTS

Key Qualities:

• Ability to work within tight deadlines and engage stakeholders and partners from all levels.
• Aptitude to work in a fast-paced, changing environment and deal with ambiguity.
• Able to multi-task and manage several projects/ change requests concurrently.

Years of Experience Required:

• At least 2-3 years’ experience in administering HR systems/ project management or relevant
• Entry-level candidates with relevant internship experience may be considered for the Executive role
• Experience / involvement in supporting end-users in HRIS project implementations (particularly SAP SuccessFactors) in a large stakeholder setting is preferred.
• Strong understanding of HR policies and processes.

A Sneak Peek into What You Can Expect to Learn:

• Team Environment: Work in an environment that encourages teamwork, open communication, and shared success.
• Impact: Play a crucial role in projects that align with the company’s strategic vision and long-term goals.