Senior/Executive (Centre Operations)

Singapore Heart Foundation (SHF); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Singapore is seeking a Senior/Executive to join their Rehabilitation pillar within the Heart Wellness Programme. Responsibilities include managing reception duties, maintaining patient information, and supporting health events. Applicants should possess a diploma and at least 3 years of experience, preferably in a medical setting. Strong communication skills and a passion for community healthcare are essential. The role involves working five days a week with some rotational Saturdays and travel between locations.

Qualifications

• At least 3 years of working experience.
• Experience in a clinic/medical setting or care service industry preferred.
• Passion for community healthcare.

Responsibilities

• Handle reception duties including registration, booking, and billing.
• Maintain patients' information ensuring PDPA compliance.
• Handle administrative duties like filing and data entry.
• Ensure safe and effective service and care to patients.
• Support health and nutrition events and outreach activities.

Skills

Good communication skills

Interpersonal skills

Service-oriented

Proficient in MS Office

Education

Diploma Holder and above

Job description

The Senior/ Executive will be joining the Rehabilitation pillar of Singapore Heart Foundation (SHF), specifically in our Heart Wellness Programme, which is a structured community-based cardiac rehabilitation programme for patients who have completed their inpatient and outpatient cardiac rehab in the hospitals.

The Senior/ Executive helps in the daily operations of the Heart Wellness Centre and ensures high level of services for clients.

Main Duties and Responsibilities

• Handle reception duties which include registration, appointment booking, billing and reconciliation of daily collection and answering to enquiries.
• Maintenance of Patients’/Clients’ information and ensure compliance with the Personal Data Protection Act (PDPA).
• Handle administrative duties including but not limited to filing, data entry, scheduling appointment, procurement and report preparation.
• Undertake and ensure safe, effective service and care to patients/clients.
• Assist in daily housekeeping and maintenance of the Centre.
• Support the department in health and nutrition talks/programmes including patient/client outreach, coordination and oversee the logistics of events.
• Any ad hoc duties/ projects assigned from time to time.

Job Requirements:

• Diploma Holder and above with at least 3 years of working experience
• Experience working in a clinic/medical setting or care service industry is preferred
• Proficient in MS Office applications
• Good communication and Interpersonal skills
• Service-oriented
• Passion to work in the community healthcare sector
• 5-day work week with rotational Saturdays (half day). Occasional shift work when needed.
• Willing to travel between HQ and different locations when required.