Senior End User Computing (EUC) Executive
Posted On 19/01/2026
Job Information
Work Experience 4-5 years
Technology
SGD 6000 - SGD 8000
City Singapore
State/Province Central Singapore
079903
Job Description
The candidate will need to cover the following
EUC Support
with infra/network knowledge
project management
Role and Responsibilities
- Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems
- Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.
- Perform system changes and developments to any of company systems and applications to agreed standards and timescales.
- Install standard business desktop/laptop Images to an agreed standard.
- Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.
- Provide basic hardware/software configuration, fault finding and problem resolution.
- Conduct routine maintenance (upgrade and patching), monitoring and administration on IT systems, hardware, network, and business applications.
- Provide video and audio-conferencing system support to end users
- Liaise with internal users and external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.
- Answer technical queries and meet operational service levels
- Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.
- Work as a team member and share knowledge with colleagues.
- Work to agreed personal development plans to broaden the skill range available for all systems and application areas.
- Provide user training, hints and tips and other user assistance as required on company’s systems and applications.
- Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.
- Be available to support the business during ‘out of core hour’ working time.
- Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.
- Manage incidents and requests from customers.
Job requirements
- A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.
- Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.
- Good knowledge of computer hardware, Windows and Mac operating systems, and software applications
- Good understanding of mobile / smart devices, Android, and iOS
- Good working knowledge and experience in managing Office365 and Azure.
- Project Management and Stake Holder Management Experience is preferred.
- To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.
- Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation
- The ability to work