Senior Dynamics 365 CRM Engineer | Power Platform & Azure

Julian Grey Corporate Advisory; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A professional corporate advisory firm in Singapore is seeking an experienced IT Support Specialist to provide L2/L3 support for Microsoft D365 and MS CRM platforms. The ideal candidate will have 6-8 years of experience in CRM modules along with strong technical skills in customization and configuration, JavaScript, C#, and Power Platform tools. The role offers a dynamic work environment focused on improving system performance and customer satisfaction.

Qualifications

• 6-8 years of hands-on experience with Microsoft Dynamics 365 CE / CRM.
• Strong understanding of CRM modules such as Sales, Customer Service, and Marketing.
• Familiarity with Azure services (e.g., Logic Apps, Azure Functions) is an advantage.

Responsibilities

• Provide L2/L3 support for incidents and service requests in D365 and MS CRM.
• Analyze, diagnose, and resolve application issues and performance bottlenecks.
• Collaborate with business users to gather enhancement requirements.

Skills

Microsoft Dynamics 365 CE

JavaScript

C#

.NET

Power Automate

Power Apps

Data Management

Agile methodologies

ITIL processes

Tools

Power Platform

Power BI

Azure Services

Job description

A professional corporate advisory firm in Singapore is seeking an experienced IT Support Specialist to provide L2/L3 support for Microsoft D365 and MS CRM platforms. The ideal candidate will have 6-8 years of experience in CRM modules along with strong technical skills in customization and configuration, JavaScript, C#, and Power Platform tools. The role offers a dynamic work environment focused on improving system performance and customer satisfaction.