Senior Cloud Customer Success Partner – Outcome Architect

SAP SE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading global cloud company located in Singapore is seeking a Customer Success Partner Senior Advisor. This role involves supporting customers with SAP's cloud subscription solutions and ensuring satisfaction through effective execution of Outcome Success Plans. Candidates should have 4-15 years of relevant experience and SaaS or Cloud solutions background. Excellent analytical skills are also critical for success. The company promotes a collaborative, inclusive workplace culture that values personal development.

Qualifications

• 4 – 15 years of experience in relevant areas.
• Experience with SaaS or Cloud solutions is a plus.
• Excellent analytical skills.

Responsibilities

• Support customer success with SAP cloud solutions.
• Coordinate success resources to achieve customer outcomes.
• Monitor Line‑of‑Business consumption and document impact.

Skills

Analytical skills

SaaS experience

Cloud Solutions experience

Education

Bachelor's degree (equivalent)

Job description

A leading global cloud company located in Singapore is seeking a Customer Success Partner Senior Advisor. This role involves supporting customers with SAP's cloud subscription solutions and ensuring satisfaction through effective execution of Outcome Success Plans. Candidates should have 4-15 years of relevant experience and SaaS or Cloud solutions background. Excellent analytical skills are also critical for success. The company promotes a collaborative, inclusive workplace culture that values personal development.