Senior Clinic Operations & Patient Service Specialist

Changi General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for a Senior / Patient Service Associate for Specialist Clinics Operations. Responsibilities include managing patient appointments and providing administrative support while meeting quality standards and KPIs. Ideal candidates should have GCE 'N'/ 'O'/ 'A' Level, or relevant diploma, alongside good communication skills and proficiency in Microsoft Office. Experience in healthcare is preferred, but fresh graduates are welcome to apply.

Qualifications

• Minimum 1-2 years of working experience, preferably in healthcare.
• Candidates with no prior experience are welcome to apply.

Responsibilities

• Effect clinic session changes in the system.
• Register and liaise with stakeholders to manage patient appointments.
• Provide excellent customer service and administrative support.

Skills

Interpersonal skills

Communication skills

Microsoft Office proficiency

Education

GCE ‘N’/ ‘O’/ ‘A’ Level, NITEC, Higher NITEC or Diploma

Job description

A leading healthcare institution in Singapore is looking for a Senior / Patient Service Associate for Specialist Clinics Operations. Responsibilities include managing patient appointments and providing administrative support while meeting quality standards and KPIs. Ideal candidates should have GCE 'N'/ 'O'/ 'A' Level, or relevant diploma, alongside good communication skills and proficiency in Microsoft Office. Experience in healthcare is preferred, but fresh graduates are welcome to apply.