Senior Assistant Director

Intellectual Property Office of Singapore; Singapore; On-site; SGD 105,000 - 136,000; Full time

Job summary

A national intellectual property authority in Singapore seeks a Senior Assistant Director for Digital Capabilities and Systems. In this role, you will lead digital transformation initiatives to enhance customer experience. The ideal candidate should have 7 to 10 years of experience in digital transformation and proven leadership capabilities. Your responsibilities include overseeing the Registry digital platform and collaborating with various stakeholders. A background in intellectual property, especially in Patents and Designs, will be advantageous. This position may lead to a permanent role.

Qualifications

• 7 to 10 years’ experience in digital transformation leadership.
• 3 to 5 years’ experience managing a team in system administration.
• Experience as a system owner or deputy system owner.

Responsibilities

• Lead a team in developing digital transformation initiatives.
• Oversee development and maintenance of the Registry digital platform.
• Collaborate with stakeholders to identify operational needs.

Skills

Digital transformation leadership

Strong analytical and problem-solving skills

Stakeholder management

Change management capabilities

Excellent written and verbal communication skills

Job description

What the role is:

Senior Assistant Director, Digital Capabilities and Systems, Registries of Patents, Designs and Plant Varieties (3‑years contract). Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a power brand, a transformative technology, an innovative process, or design, or even a song or story that moves one’s soul. The Intellectual Property Office of Singapore works with creators, innovators and innovative companies to catalyse the ideas of today and transform ideas into the assets of tomorrow. We leverage our deep technical, legal and business expertise to help innovative enterprises grow using their intangible assets, including IP. The Registries of Patents, Designs and Plant Varieties (PDPVP) supports IPOS’ vision by building and maintaining a top‑ranked IP regime in the world.

What you will be working on:

• Lead a team of system administrators and business process improvement specialists to develop and drive digital transformation initiatives focused on Registry operations to enhance customer experience and optimise business processes.
• Deputise the system owner in overseeing the development and maintenance of the Registry digital platform for IP filing, IP search, IP portfolio management and IP application processing.
• Collaborate with a wide range of internal and external stakeholders to identify opportunities and operational needs, co‑create solutions.
• Partner closely with IT department to translate business requirements into technical specifications and ensure digital solutions meet operational needs and compliance requirements.
• Lead business process analysis, workflow optimisation and service quality improvements including identifying root causes of operational inefficiencies and implement business solutions.
• Drive change management initiatives to ensure successful adoption of new processes and digital tools across Registry operations and customers.

What we are looking for:

• 7 to 10 years’ experience in digital transformation leadership with proven track record of successful large‑scale system implementations.
• 3 to 5 years’ experience in managing team of system administrators and business process improvement specialists, with demonstrated change management capabilities.
• Experience as a system owner or deputy system owner for enterprise systems.
• Background in translating business requirements into technical specifications.
• Stakeholder management across multiple organisation levels.
• Basic understanding of system architecture and IT governance.
• Strong analytical and problem‑solving capabilities with excellent written and verbal communication skills.
• Background in intellectual property, especially in Patents and Designs, will be advantageous.
• There is possibility to be emplaced on a permanent position.

About Intellectual Property Office of Singapore

The Intellectual Property Office of Singapore (IPOS) is the national authority that registers and is responsible for the administration of IP rights in Singapore. IPOS helps businesses use intangible assets (IA) and IP to grow and is committed to building Singapore into an international IA/IP hub. We help to catalyse a future driven by life‑enhancing, commercially successful ideas created by businesses, professionals and everyday people. We help to turn today’s ideas into tomorrow’s assets. IPOS is a statutory board under the Ministry of Law.