Scheduler

RE SOURCE PARTNERS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A multinational technology and engineering group in Singapore is looking for a Scheduler to join their team on a 1-year contract. The role involves planning and preparing schedules for various educational programmes, managing resources, and liaising with clients. Candidates should have at least 2 years of experience in customer service and be ITE certificate holders. Strong communication and problem-solving skills are essential, along with proficiency in Microsoft Office. Work hours are Monday to Friday, 8.30 am to 6.00 pm.

Qualifications

• At least 2 years of experience in training/operations management.
• Ability to handle customer interactions professionally.
• Strong interpersonal skills with a service excellence mindset.

Responsibilities

• Plan and prepare schedules for various programmes.
• Liaise with clients regarding trainers’ availability.
• Manage training resources and classrooms.

Skills

Customer service experience

Good communication skills

Problem-solving abilities

Attention to details

Organizational skills

Team player

IT Savvy

Education

ITE certificate holder or higher

Tools

Microsoft Office (Excel)

Job description

Our client is a Singaporean multinational technology and engineering group in the aerospace, smart city as well as defence and public security sector.

With their ever-growing expansion, they are looking to hire Scheduler to join their organisation.

Would this be the next career for you?

• Plan and prepare schedules for GDWPL, ACLP, DDDLP and CPD programmes.
• Plan and assign adult educators.
• Plan and allocate classrooms.
• Plan and book for catering/refreshments.
• Ensuring that information boards on Level 5,6 and 7 are accurate.
• Publish and open schedules for registration via TMS and Portal.
• Updating the Annual Delivery Master Schedule (ADMS) tracking file.
• Plan and prepare corporate schedules.
• Working with clients regarding their preferred schedule.
• Liaising with AE’s and clients regarding trainers’ availability.
• Manage training resources-classrooms and AE’s
• Facilitating venues to accommodate class size.
• To ensure that there are at least 4 full cohort published weekly amounting to 12-14 cohorts per month and 134-168 full cohorts annually.
• Assist in monthly AE Payment report.
• Providing AE’s with the name list 1 week prior to programme commencement.

If you are someone with the following, lets chat!

• ITE certificate holder or higher with at least 2 years of experience in customer service and training/operations management.
• Good communication skills, both written and spoken.
• Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance.
• Possess good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly during customer interactions.
• Strong attention to details, with good organizationaland multi-tasking ability, with the ability to write and communicate clearly.
• A team player with strong interpersonal skills and a service excellence mindset, committed to delivering high quality work.
• Adaptable, receptive to change and able to thrive in a fast paced environment.
• IT Savvy and is proficient in using Microsoft Office products (ie: Excel)

Additional Details

• 1 year Contract
• Working location: East Region
• Working hours: Mondays - Fridays: 8.30am - 6.00pm

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Tan Kee May R23116520