Salon Manager

BEAUTY BAR PARLOUR PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A beauty salon in Singapore is seeking a professional Nail Salon Manager to oversee daily operations. The ideal candidate will manage staff, ensure excellent customer service, and maintain salon standards. Strong leadership and communication skills are essential, along with experience in the beauty industry. Flexibility for weekend or evening shifts is required. This role is crucial for the salon's growth and client satisfaction.

Qualifications

• Experience as a salon/beauty parlour manager or senior beautician required.
• Excellent communication and customer service abilities needed.
• Knowledge of beauty treatments, trends, and salon products is essential.

Responsibilities

• Manage day-to-day operations of the salon.
• Handle customer queries and maintain high service standards.
• Recruit, train, and supervise staff.

Skills

Customer service

Leadership

Staff management

Organizational skills

Problem-solving

Job description

We are looking for a professional and motivated Nail Salon Manager to oversee the daily operations of our beauty parlour. The ideal candidate is skilled in customer service, team management, and salon operations, with a strong understanding of beauty services such as nails, hair, skin, and waxing. This role ensures smooth operations, excellent client experiences, and overall business growth.

Key Responsibilities

Salon Operations

• Manage day-to-day operations of Salon.
• Oversee appointment scheduling, walk-ins, and client flow.
• Ensure cleanliness, hygiene, and sanitation throughout the salon.
• Maintain product and supply inventory; handle ordering and stock control.
• Monitor equipment maintenance and ensure all tools are working properly.

Customer Service

• Greet customers and ensure they receive outstanding service.
• Handle customer queries, concerns, and complaints professionally.
• Recommend services and products to enhance customer satisfaction.
• Maintain high service standards and ensure a welcoming atmosphere.

Staff Management

• Recruit, train, and supervise beauticians, nail technicians and oversee beauticians.
• Prepare and manage staff schedules
• Conduct performance evaluations and provide coaching
• Maintain a positive and productive work environment
• Track daily sales and performance metrics
• Develop promotional offers and assist with marketing activities
• Upsell treatments, services, and retail products
• Work with management to achieve revenue targets
• Manage cash handling, POS operations, and daily financial reports

Required

• Experience as a salon/beauty parlour manager or senior beautician
• Strong leadership and staff management skills
• Excellent communication and customer service abilities
• Knowledge of beauty treatments, trends, and salon products
• Basic understanding of bookkeeping and inventory management
• Good organizational and problem-solving skills
• Fast-paced beauty service environment
• Requires flexibility for weekend or evening shifts
• Must be comfortable managing multiple services (hair, nails, skin, etc.)