Sales Training Specialist

RIDIK SOFTWARE SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global technology solutions provider is seeking a Sales Operations Specialist in Singapore. This role involves developing and executing business strategies, streamlining processes, and maximizing client ROI through sales support. Candidates should have at least 3 years of relevant experience, be proficient in MS Office and CRM systems, and have strong account management skills. Join a fast-growing team shaping the future of technology in various sectors.

Qualifications

• 3+ years of sales, sales management, or relevant experience.
• Proficient in MS Office and CRM systems.
• Coaching or training experience beneficial.

Responsibilities

• Provide reliable access to Sales Process and productivity tools.
• Prepare and deliver relevant training to the Sales organization.
• Collect information on action items and maintain project schedules.
• Drive adoption of business tools and solicit feedback for improvement.
• Work with stakeholders to support business tools and processes.
• Maintain procedures for effective program operations.
• Contribute to project strategy and implementation.

Skills

Sales management

Sales support

Account management

CRM proficiency

Education

BA, BS, or equivalent experience

Tools

MS Office

CRM Salesforce

Job description

Overview

We are Looking for a Sales Operations Specialist. In this role, you will actively be involved in developing, executing, supporting, and/or reviewing the business strategy and operations to ensure goals and objectives are met. Prioritize operation schedules and streamlines business processes. You will provide strategic advisory services and support to maximize customer’s return on investment in their client solutions. You will be able to utilize your combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help sales and our partners to operate more quickly and gain a competitive advantage in the marketplace. This is an exciting opportunity to make a positive impact on our sales processes and Client\'s future success.

Minimum Qualifications

• BA, BS, or equivalent experience.
• 3+ years of sales / sales management / sales support / sales marketing / digital sales / vendor form or relevant experience
• Proficient in MS Office and CRM system

Responsibilities

• Provide fast and reliable access to Sales Process and using Sales productivity tools knowledge to assist in answering day to day questions and solving issues encountered during the Sales and Customer success activities
• Prepare and deliver timely relevant Field training and learning content to the Sales organization to continuously improve ramp-up time, selling time, and predictability
• Collect information regarding the status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as needed
• Drive adoption of business tools and continuously solicit feedback for improvement
• Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes
• Maintain and revise procedures to ensure the efficient and effective operation of programs/projects and supporting systems and business processes
• Contribute to project strategy, design, development, and successful implementation

Preferred Qualifications

• 1+ years CRM Salesforce experience (power user)
• Experience deploying business services at an enterprise organization
• Coaching skill or training experience to the businessperson
• Presentation skill or experience for business proposal

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries