Sales Support Executive

DECLARATORS LOGISTICS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a candidate to manage shipping operations, including booking shipments, verifying documentation, and resolving shipping issues. The ideal applicant has a Bachelor's degree and strong attention to detail, along with proficiency in Microsoft Office. This position offers a 5-day work week but may require regular overtime.

Qualifications

• 5 working days per week.
• Ability to work in a fast-paced environment.
• Expect overtime on a regular basis.

Responsibilities

• Book and arrange shipments with carriers based on requirements.
• Check accuracy of the Bill of Lading (B/L).
• Coordinate with freight forwarders and shipping lines.
• Provide shipment updates to customers.
• Handle administrative tasks related to shipping operations.
• Resolve issues during the shipping process.
• Ensure completeness of shipping documents.

Skills

Proficient in using computers

Microsoft Office

Good work ethics

Ability to handle pressure

Attention to detail

Time management

Education

Bachelor's degree or equivalent

Job description

Overview

JOB DESCRIPTION

Responsibilities

• Book and arrange shipments with carriers, based on customer and operational requirements.
• Check and verify the accuracy of the Bill of Lading (B/L) before sending it to the customer for confirmation.
• Coordinate closely with freight forwarders and shipping lines to ensure timely and accurate shipment arrangements.
• Communicate with customers to provide shipment updates and assist with any queries related to documentation or delivery.
• Handle administrative tasks related to shipping operations, including data entry, record keeping, and documentation processing.
• Resolve any issues that may arise during the shipping process, such as booking errors, document discrepancies, or shipment delays.
• Review and ensure the completeness and accuracy of shipping documents, including commercial invoices, packing lists, B/L, and Certificate of Origin.
• Maintain organized records and filing systems for all shipping documents to ensure easy access and audit readiness.
• Ensure all shipments comply with relevant export and import regulations and internal company policies.
• Collaborate with internal departments such as sales, warehouse, and finance to align shipping schedules and documentation needs.
• Ensure the timely release and submission of shipping documents to customers, banks, or relevant authorities when required.

Requirements

• 5 working day
• Proficient in using computers and Microsoft Office
• Possess good work ethics and positive working attitude
• Able to handle pressure & adapt in a fast-pace environment
• Demonstrate an eye for details and ability to prioritize urgent tasks
• Expect overtime on a regular basis

Education

• Bachelor's or equivalent (Preferred)