Sales & Operations Assistant Manager

NOSH CUISINE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A catering company in Singapore is seeking an individual to support sales activities, manage customer accounts, ensure compliance with food safety, and assist in operational planning. Responsibilities include preparing proposals, participating in client meetings, and monitoring service quality. A strong focus on teamwork and the ability to communicate requirements effectively across departments is essential.

Responsibilities

• Support sales activities including proposal preparation and tender submissions.
• Assist in managing key customer accounts and maintaining strong client relationships.
• Participate in client meetings, site surveys, tastings, and presentations.
• Coordinate with central kitchen, logistics, and service teams to ensure smooth delivery.
• Ensure compliance with food safety, hygiene, and regulatory requirements.

Job description

Key Responsibilities

Sales & Business Development

• Support sales activities including proposal preparation, costing, quotations, and tender submissions
• Assist in managing key customer accounts and maintaining strong client relationships
• Participate in client meetings, site surveys, tastings, and presentations
• Follow up on sales leads, renewals, and contract extensions
• Coordinate internally to ensure customer requirements are accurately communicated and delivered

Operations & Service Delivery

• Support planning and execution of catering operations (events, institutional, or contract catering)
• Coordinate with central kitchen, logistics, stewarding, and service teams to ensure smooth delivery
• Monitor service quality, food presentation, and operational standards during events or daily operations
• Assist in troubleshooting operational issues and implementing corrective actions

Food Safety & Compliance

• Ensure compliance with food safety, hygiene, and regulatory requirements (e.g. SFA, Halal, client audits)
• Support internal audits, inspections, and documentation
• Reinforce SOPs, hygiene standards, and workplace safety practices

People & Team Support

• Assist in manpower planning, rostering, and deployment
• Support staff training, coaching, and performance monitoring
• Promote teamwork, discipline, and service excellence culture

Administration & Reporting

• Prepare operational and sales reports for management review
• Maintain accurate records for contracts, client correspondence, and SOP documentation
• Coordinate across departments to ensure timely follow-up and execution