SALES EXECUTIVE

EBEL INDUSTRIES PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A manufacturing company in Singapore is seeking an experienced professional to manage customer needs and inquiries. You'll work closely with engineering and production teams, ensuring high-quality standards are met and strong customer relationships are maintained. The ideal candidate has a diploma in manufacturing or engineering and at least 3 years of relevant experience. This role demands strong communication skills and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum 2 level / Diploma in manufacturing or equivalent.
• 3+ years experience in sales or quality in manufacturing.

Responsibilities

• Act as primary contact for existing customers' needs.
• Collaborate with internal departments for customer requirements.
• Prepare for customer audits to meet quality standards.
• Maintain relationships to enhance business longevity.
• Suggest plans for quality or financial improvements.

Skills

Communication skills

Organizational skills

Customer relationship management

Adaptability

Education

Diploma in manufacturing / engineering or related fields

Job description

Responsibilities

• Primary point of contact for existing customers, addressing their needs and inquiries promptly and effectively.
• Feedback customer requirements clearly to internal departments (e.g., engineering, production, logistics) and work together to fulfil customer needs, whether in quality goods, documentation, etc.
• Prepare and support customer audits to ensure customer expectations and quality standards satisfaction.
• Maintain and strengthen close relationships with customers to account for business increase and longevity.
• Suggest or carry out plans to support quality or financial improvements.

Requirements

• Min 2 level / Diploma in manufacturing / engineering or related fields or equivalent
• Min 3 years experience in sales or quality in manufacturing industries
• Able to work with interdepartmental members to support customer requests or requirements
• Possess pleasant personality, be meticulous, well-organised, resourceful, full of initiative and professionalism, able to maintain confidentiality, exercise tact and discretion
• Able to handle multiple priorities, operate with minimum supervision and adaptable to changes in priorities and approaches in fast-paced environment and work overtime
• Good communication and coordinating skills