SALES ADMIN EXECUTIVE

SINGAPORE HOSPITALITY GROUP PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading hospitality group in Singapore seeks a Sales Administrator responsible for managing client communications, coordinating schedules, and ensuring accurate documentation. The role requires excellent organizational skills and the ability to work under deadlines. Ideal candidates will have sales support experience and proficiency in Microsoft Office. Attractive incentives are offered.

Benefits

Attractive incentive

Qualifications

• Proven work experience as a Sales administrator, Sales support, or Telemarketing.
• Ability to work under strict deadlines.
• Warm and approachable communication style.

Responsibilities

• Answer telephone calls and reply to email inquiries.
• Coordinate schedules and manage sales manager documents.
• Data entry in the cater master system.
• Act as the primary customer service contact for clients.

Skills

Organizational skills

Multitasking

Communication skills

Team player

Proficiency with Microsoft Office

Tools

Microsoft Office

Telephone systems

Job description

Job Description & Requirements

Responsibilities

• Answering telephone calls from clients.
• Replying to email enquiries with standard template.
• Coordinate sales manager schedules for meeting with clients.
• Utilize company resources to develop a filling system that keeps all active sales files available digitally and in hard copy form.
• Coordinating with sales manager in filling important documents and communicating relevant information.
• Data entry in cater master.
• Send EDM and proposal.
• Sending thank you letter/after sales support.
• Send BEO distribution to relevant department.
• Send introduction email accordingly to properties with standard template provided.
• Send emails to clients with regards to the appointed Vendors information and details.
• Sit down with Sales Managers as and when needed with their clients.
• Act as the primary customer service contact for clients who have questions about their accounts or our services.
• Checking prices and contracts are up to date.
• Prepare weekly forecast and sales report.
• To key in new leads in Cater Master system under ‘Enquiry’
• Check with Sales Manager on packages to create ‘Proposal’
• Create the skeleton of ‘Contract’ as and when required
• Email blast to new list, and past customers to touch base
• Update property ‘Event Revenue Forecast'
• Take down minute for any meeting attended
• Submit daily report end of each working day
• Meet with guests and clients

Requirements

• Proven work experience as a Sales administrator or Sales support or Telemarketing
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Attractive incentive
• Proficient in Microsoft Office, and use of telephone systems
• Excellent communication and presentation skills
• Warm, welcoming and approachable voice
• Training will be provided.