Sales Account Manager

R SYSTEMS (SINGAPORE) PTE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading IT services firm in Singapore is seeking an experienced Sales Account Manager. You will manage and expand client relationships while overseeing the sales process. The ideal candidate should have 5-8 years of experience in IT services sales, strong communication skills, and proficiency in CRM software. This position requires excellent problem-solving skills and a good understanding of the IT industry trends. Competitive compensation and opportunities for professional growth are offered.

Qualifications

• Proven minimum experience of 5-8 years in sales and account management in IT Services.
• Extensive customer service and engagement experience.
• Knowledge in IT industry and recent trends.

Responsibilities

• Manage account and expand relationships for long-term success.
• Establish and maintain good client relationships.
• Collaborate with delivery team to fulfill client requirements.

Skills

Interpersonal skills

Customer service skills

Communication skills

Analytical ability

Education

Graduate or above in any discipline

Tools

CRM software

MS Office

Job description

We are looking for an experienced Sales Account Manager for our IT Staff Augmentation & IT Projects Business in Singapore. Responsible for supporting our expanding client portfolio and manage sales activities. The responsibilities of sales account manager include maintaining client relationships, overseeing the sales process, and acting as a point of contact.

To be successful,, you should demonstrate excellent interpersonal skills, knowledge of IT Services including IT Staffing services, and the ability to manage multiple tasks at once. Ultimately, a quality Sales Account Manager should demonstrate great customer service skills, strong business acumen, and problem-solving skills.

Role & Responsibilities

• Managing account and expanding relationships for long term success
• Establishing & maintaining good client relationships
• Collaborating with delivery team to fulfil client requirements
• Guiding and aligning the delivery team to meet client requirements and service quality
• Managing the resources from end to end in the delivery lifecycle
• Tracking and achieving account targets
• Market intelligence gathering and reporting
• Track, maintain & report regular account progress & transactions

Requirements

• Graduate or above in any discipline
• Proven minimum experience of 5-8 yrs in sales and account management in IT Services & Staffing services in Singapore
• Extensive customer service and engagement experience
• Good overall knowledge inIT industry and recent trends in Singapore
• Knowledge in CRM software and MS Office
• Excellent communication and negotiation skills
• Good analytical ability and time management skills
• Preferable to have CEI certification in Singapore