Room Attendant (Hotel)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a Room Attendant to ensure exceptional room cleanliness and respond to guest needs. Candidates should have previous housekeeping experience, excellent attention to detail, and the ability to work well in a team environment. This role promises a dynamic atmosphere focused on delivering high standards of customer service.

Responsibilities

• Clean and service guest rooms daily, including making beds and vacuuming.
• Replenish room amenities and supplies, such as toiletries and towels.
• Inspect rooms for cleanliness and ensure standards are met.
• Report maintenance issues or damages to the supervisor.
• Respond to guest requests for additional items or services.
• Assist in maintaining cleanliness in public areas when required.
• Follow all safety and hygiene protocols while handling cleaning chemicals.

Skills

Planning and organizing

Good oral communication

Previous experience in Housekeeping

Good interpersonal skills

Committed to delivering a high level of customer service

Excellent standards of cleanliness

Ability to work in a team

Excellent attention to detail

Job description

Overview

Room Attendant (Hotel) – Job Description (HOT0BX4Q)

Job Location

Hilton Garden Inn Serangoon - Singapore, 3 Belilios Road, Singapore 219924

What will I be doing?

• Clean and service guest rooms daily, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Replenish room amenities and supplies, such as toiletries, towels, and minibar items.
• Attention to Detail: Inspect rooms for cleanliness and ensure all standards are met before marking them as ready for guests.
• Report maintenance issues or damages to the supervisor promptly for resolution.
• Guest Interaction: Respond to guest requests for additional items or services promptly and professionally.
• Ensure guest privacy and confidentiality while performing room duties.
• Public Area Support: Assist in maintaining cleanliness and order in public areas when required.
• Support other housekeeping tasks during high-occupancy periods or special events.
• Compliance & Safety: Follow all safety and hygiene protocols, including the proper handling of cleaning chemicals and equipment.
• Adhere to hotel policies regarding lost and found items, room security, and guest privacy.
• Process Efficiency: Manage time effectively to complete assigned tasks within allocated timeframes.
• Collaborate with team members to ensure smooth and efficient housekeeping operations.

What are we looking for?

A Room Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing
• Good oral communication
• Previous experience in Housekeeping
• Good interpersonal skills
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness
• Ability to work in a team
• Excellent attention to detail

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!