Retail Supervisor

GMG SPORTS SEA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading sports retailer in Singapore is seeking an experienced retail manager to support the Store Manager. Responsibilities include overseeing daily operations, conducting team briefings, and ensuring compliance with brand standards. The ideal candidate has at least 1 year of management experience in retail and is passionate about sports/lifestyle products. Flexibility to work retail hours, including weekends and public holidays, is essential.

Qualifications

• Minimum 1 year of management experience in retail.
• Able to manage a team in a fast-paced environment.
• Experience in coaching and mentoring people.

Responsibilities

• Support the Store Manager on staffing and inventory matters.
• Conduct daily briefings for the team.
• Ensure compliance with brand standards.
• Manage opening, closing, and sales transactions.

Skills

Passionate about sports/lifestyle products

Management experience in retail

Effective communication in English

Ability to work under pressure

Team-oriented mindset

Education

SPM/ 'O' Level/ STPM/ 'A' Level

Tools

Microsoft Office

Job description

Responsibilities

• Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters.
• Daily briefing exercise for team by shifts.
• Being on top of our brands' product knowledge to ensure customers are assisted well with their needs.
• Involved with the Visual Merchandisers team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in into the store.
• Contribute positively to achieving individual and group sales target by increasing the UPT and ATV and returning customers.
• Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands.
• Proper care of stocks, inventory, mannequins and any items within the store at all times.
• Directly involved in working with the inventory and merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving.
• Being the Company representative by complying with Brand standards.

Requirements

• Passionate about sports/lifestyle products and services
• Candidate must possess at least a SPM/ "O" Level/ STPM/ "A" Level in any field.
• Minimum 1 years of management experience in retail and as the Person-In-Charge in a store setting
• Able to effectively communicate in verbal and written English
• Pleasant personality and professional conduct with the ability to work under pressure
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively and manage people in a team-oriented environment
• Demonstrable experience in retail management including experience in coaching and mentoring people.
• Ability to use retail business systems and Microsoft Office.
• Willing to work according to the retail hours, on weekends as well as on public holidays.
• Brands - The North Face, Sun & Sand Sports, Columbia, Timberland and VANS.