Retail Operations Leader: Drive Sales & Service Excellence

NK CATERING AND TRANSPORT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local retail management company in Singapore is seeking a skilled Retail Operations Manager to oversee daily operations of retail outlets. The role requires strong leadership and operational strategy implementation to ensure customer satisfaction and achievement of sales targets. Responsibilities include managing staff performance, optimizing store processes, and ensuring compliance with policies. The ideal candidate should have a proven track record in retail management with excellent analytical skills and a focus on customer service.

Qualifications

• Proven experience in a management role within retail operations.
• Strong analytical skills to identify sales trends and operational issues.
• Excellent communication and leadership abilities to train and supervise staff.

Responsibilities

• Oversee daily operations of retail outlets to ensure workflow.
• Lead and train store managers and staff for optimal performance.
• Monitor sales results and implement strategies for revenue growth.
• Ensure compliance with company policies and regulatory requirements.

Skills

Customer service excellence

Staff training and leadership

Sales performance analysis

Inventory management

Operational strategy implementation

Job description

A local retail management company in Singapore is seeking a skilled Retail Operations Manager to oversee daily operations of retail outlets. The role requires strong leadership and operational strategy implementation to ensure customer satisfaction and achievement of sales targets. Responsibilities include managing staff performance, optimizing store processes, and ensuring compliance with policies. The ideal candidate should have a proven track record in retail management with excellent analytical skills and a focus on customer service.