Retail Assistant - (Chong Pang)

Phoon Huat Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail company in Singapore is seeking candidates for a customer service role. Responsibilities include delivering customer service excellence, replenishing merchandise, performing quality checks, and managing cashier duties. Candidates are preferred to have retail experience, a minimum of GCE 'O' or 'N' level education, and strong communication skills. This position offers training and a positive work environment with various benefits, including a sales target incentive and medical allowance.

Benefits

Sales Target Incentive

13th month bonus (AWS)

10% Staff discount

Medical Allowance

Qualifications

• Retail experience preferred but not necessary, training will be provided.
• Able to work independently and as part of a team.
• Positive attitude and friendly disposition required.

Responsibilities

• Deliver customer service excellence by greeting customers.
• Replenish and arrange merchandise according to SOPs.
• Perform quality and expiry checks on products.
• Manage cashier duties and promote loyalty programs.

Skills

Customer service

Teamwork

Communication skills

IT literacy

Education

GCE 'O' level or 'N' level

Job description

Why Join Us?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays)
• Sales Target Incentive.
• 13th month bonus (AWS)
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Allowance

Responsibilities

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.