Restaurant Operations & Guest Experience Lead

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant management firm in Singapore is looking for a candidate to lead and supervise service staff in providing excellent customer service. The role includes maintaining cleanliness, handling complaints, engaging with diners for feedback, and ensuring food safety standards are met. Applicants must exhibit strong communication and teamwork skills, commitment to service excellence, and good personal hygiene practices. Interested candidates should apply through the provided WhatsApp contact.

Qualifications

• Ability to lead and train service staff in a restaurant environment.
• Commitment to maintaining high standards of service quality and cleanliness.
• Good communication and teamwork skills are essential.

Responsibilities

• Lead, train, and supervise service staff for high-quality customer service.
• Maintain a clean, safe, and organized restaurant environment.
• Oversee food presentation and ensure compliance with hygiene standards.
• Engage with diners for feedback and handle complaints professionally.

Skills

Strong communication skills

Teamwork

Knowledge of company products

Personal hygiene practices

Job description

A leading restaurant management firm in Singapore is looking for a candidate to lead and supervise service staff in providing excellent customer service. The role includes maintaining cleanliness, handling complaints, engaging with diners for feedback, and ensuring food safety standards are met. Applicants must exhibit strong communication and teamwork skills, commitment to service excellence, and good personal hygiene practices. Interested candidates should apply through the provided WhatsApp contact.