Restaurant Captain / Floor Supervisor

FOOD CONCEPTS STEAK PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Italian dining group in Singapore is seeking a Restaurant Captain / Floor Supervisor to ensure exceptional service and lead the team in day-to-day operations. Ideal candidates will have over 3 years of supervisory experience in high-end restaurants and a passion for hospitality. The role offers competitive salary, performance incentives, and opportunities for career advancement.

Benefits

Attractive salary

Performance incentives

Medical coverage

Staff meals

Night transportation claims

Qualifications

• 3+ years in a supervisory/service role in a high-end restaurant.
• Ability to manage a team positively and proactively.
• Professional grooming and polished personal style.

Responsibilities

• Ensure smooth, efficient service and uphold restaurant standards.
• Deliver warm, attentive guest service throughout the dining experience.
• Supervise and support service staff, fostering a positive environment.

Skills

Supervisory experience

Strong English communication

Guest-focused approach

Detail-oriented mindset

Education

Diploma or Certificate in Hospitality/Tourism

Job description

Now Hiring: Restaurant Captain / Floor Supervisor

Be Part of Singapore’s Leading Italian Dining Group

We are the proud operators of Altro Zafferano and Griglia Open Fire Italian Kitchen, two of Singapore’s most acclaimed Italian dining destinations. With an exciting new restaurant launch on the horizon, we are looking for passionate hospitality professionals ready to grow with us.

Why Join Us?

Career Growth & Skill Development
We invest in your future. Access continuous learning and genuine career advancement opportunities.

Competitive Package & Benefits

• Attractive salary
• Performance incentives
• Split-shift allowance of $10/day

Work-Life Balance
Enjoy a 5-day work week with straight shifts/split shifts — designed to support both your personal and professional well-being.

Employee Benefits

• Medical coverage
• Staff meals
• Tip sharing
• AWS
• Night transportation claims (where applicable)

Empowering Workplace Culture
Join a forward-thinking team driven by innovation, teamwork, and a passion for excellence.

Role Overview

As a Restaurant Captain / Floor Supervisor, you are a key leader on the service floor. You’ll ensure smooth day-to-day operations, lead by example, and provide exceptional hospitality that reflects our brand’s high standards.

Key Responsibilities

• Ensure smooth, efficient service and uphold restaurant standards
• Deliver warm, attentive guest service throughout the entire dining experience
• Supervise and support service staff, fostering a positive, team-oriented environment
• Take guest orders accurately and ensure timely delivery of food and beverages
• Actively promote menu items and provide thoughtful recommendations
• Maintain cleanliness and mise-en-place across the floor and service stations
• Resolve guest concerns promptly, escalating when necessary
• Conduct regular checks on equipment, supplies, and inventory
• Participate in training programs and support team development
• Lead by example in professionalism, grooming, and conduct

What We’re Looking For

️ Experience: 3+ years in a supervisory/service role in a high-end restaurant
️ Education: Diploma or Certificate in Hospitality/Tourism is a plus
️ Communication: Strong English skills, both spoken and written
️ Leadership: Proven ability to manage a team with a positive and proactive approach
️ Mindset: Guest-focused, detail-oriented, and solution-driven
️ Flexibility: Able to work weekends, public holidays, and adapt to evolving environments
️ Presentation: Professional grooming and a polished personal style
️ Passion: A love for hospitality, food, and creating memorable experiences

Ready to Lead with Us?

Apply now with your updated resume via the “Apply Now” button.

We regret that only shortlisted candidates will be contacted.