Resident Relations Assistant – Customer Care & Liaison

HOLIAN SANITARY AND PLUMBING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable company in Singapore seeks a Customer Relations Officer to manage public relation issues and address project queries from residents. The ideal candidate will have a GCE 'O' Level Certificate and at least one year of clerical work experience. Responsibilities include responding to feedback, preparing administrative reports, arranging water tests, and liaising with contractors and relevant parties. Organizational skills and effective communication in English as well as another official language are essential.

Qualifications

• Must have effective communication skills in English and another official language.
• Minimum one year of clerical work experience.
• Ability to handle feedback and complaints with tact.

Responsibilities

• Respond to residents' feedback, queries, and complaints.
• Prepare administrative reports for key indicators.
• Arrange water tests and manage filing systems.

Skills

Effective communication in English

Communication in another official language

Tact and patience

Report preparation

Education

GCE 'O' Level Certificate

Job description

A reputable company in Singapore seeks a Customer Relations Officer to manage public relation issues and address project queries from residents. The ideal candidate will have a GCE 'O' Level Certificate and at least one year of clerical work experience. Responsibilities include responding to feedback, preparing administrative reports, arranging water tests, and liaising with contractors and relevant parties. Organizational skills and effective communication in English as well as another official language are essential.