Relationship Executive

OHMYHOME PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A property technology company in Singapore is seeking a Customer Service Representative to resolve customer inquiries, analyze feedback, and enhance service delivery. The ideal candidate has proven customer-facing experience, excellent communication skills, and is proficient with CRM software and MS Office. Join our team to improve customer satisfaction and build strong relationships.

Qualifications

• Proven experience in a customer-facing role.
• Excellent communication and problem-solving skills.
• Strong interpersonal and relationship-building abilities.

Responsibilities

• Resolve customer inquiries and issues promptly.
• Conduct surveys to gather and analyze customer feedback.
• Coordinate with internal teams to enhance service delivery.

Skills

Customer service

Communication

Problem-solving

Interpersonal skills

Tools

CRM software

MS Office

Job description

Responsibilities

• Resolve customer inquiries and issues promptly.
• Conduct surveys to gather and analyze customer feedback.
• Coordinate with internal teams to enhance service delivery.
• Accurately maintain and update customer databases.
• Develop strategies to improve overall satisfaction ratings.

Requirements

• Proven experience in a customer-facing role.
• Excellent communication and problem-solving skills.
• Strong interpersonal and relationship-building abilities.
• Proficiency with CRM software and MS Office.
• Ability to work well in a team-oriented environment.