Receptionist / admin

FRENCH LANGUAGE STUDIO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A language education center in Singapore is looking for a receptionist cum admin to welcome students, handle inquiries, and ensure smooth daily operations. The ideal candidate is customer-oriented, detail-oriented, and has experience in customer service, preferably in the education sector. Position requires good communication skills and proficiency in office tasks. Working hours are Monday to Friday from 10.30 am to 7.30 pm.

Qualifications

• 1st experience in customer service, sales or receptionist, preferably in education, tuition or school.
• Comfortable interacting with clients face to face and over the phone.
• Professional and reliable demeanor.

Responsibilities

• Welcome students/clients.
• Handle client inquiries (walk-in, phone, email).
• Resolve and escalate issues as required.
• Ensure daily operations compliance.
• Tidy-up classrooms between lessons.

Skills

Customer service orientation

Attention to detail

Good presentation

Dynamic and self-driven

Proficient with Office and email

Job description

We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role:

• Welcome students/clients
• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
• Tidy-up classrooms between lessons
• Working hours: Mon to Fri 10.30am-7.30pm

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education, tuition or school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email