Project Engineer/Business Analyst (Applications) | Permanent

ZENITH INFOTECH (S) PTE LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A consulting firm in IT in Singapore is seeking a Project Engineer – Applications. The ideal candidate will manage and support government applications, ensuring compliance with regulations. They will be responsible for deployment, troubleshooting, and liaison with clients. A Bachelor's degree in related fields and 3–6 years of experience in application support are required. Strong communication skills and familiarity with tools like JIRA are preferred. This role involves working directly with government stakeholders to deliver successful projects.

Qualifications

• 3–6 years of experience in application support or engineering roles.
• Solid understanding of SDLC and ITIL processes.
• Excellent communication and documentation skills.

Responsibilities

• Serve as the primary technical liaison for government clients.
• Manage application deployment and support in line with government standards.
• Troubleshoot and resolve application issues; ensure minimal downtime.

Skills

Application support

Stakeholder engagement

Technical troubleshooting

Compliance understanding

Education

Bachelor's degree in Computer Science, Engineering, or Information Technology

Tools

JIRA

ServiceNow

Job description

Zenith Infotech is a Consultancy firm here in Singapore for 27 years now. Working with Government sectors and private sectors who are in need of IT solutions.

EA 20S0237

Employment Details

Employment type: Permanent

Location: West area

Working Hours: 8:30AM to 6:00PM (Mon-Fri)

Salary: $ 5000 - 8000 per month with variable bonuses (4-5 months per year)

Working Arrangement: Full Onsite

Project Engineer (Applications)

Job Summary

We are seeking a Project Engineer – Applications with strong experience in managing and supporting government applications. The ideal candidate will have a technical background, experience in application deployment and maintenance, and a solid understanding of government processes and compliance requirements. This role requires coordination with internal teams, vendors, and government stakeholders to ensure timely and successful project delivery and application support.

Key Responsibilities

• Serve as the primary technical liaison for government clients during the implementation and support of software applications.
• Manage application deployment, configuration, and post-deployment support in line with government standards and regulations.
• Troubleshoot and resolve application issues; ensure minimal downtime and prompt escalation if required.
• Prepare and maintain documentation related to system configuration, technical procedures, and support logs.
• Coordinate with development, QA, and DevOps teams to ensure application updates meet client and regulatory requirements.
• Assist with user acceptance testing (UAT) and training for government stakeholders.
• Maintain compliance with government IT security policies and data handling procedures.
• Support integration of applications with existing government systems and data platforms.
• Monitor project timelines, deliverables, and risk management, ensuring alignment with contractual obligations.
• Participate in regular status meetings and provide updates to project stakeholders.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
• 3–6 years of experience in application support or engineering roles, preferably involving government or public sector projects.
• Solid understanding of SDLC, ITIL processes, and application support practices.
• Familiarity with tools like JIRA, ServiceNow, or similar ticketing systems.
• Experience in working with technologies such as SQL, web applications, APIs, and basic scripting.
• Strong understanding of government compliance standards (e.g., data privacy, audit, security policies).
• Excellent communication, documentation, and stakeholder engagement skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Preferred Skills

• Experience with e-Governance platforms or state/central government application ecosystems.
• Knowledge of cloud platforms (AWS, Azure) and their use in government deployments.
• Certification in Project Management (PMP, PRINCE2) or ITIL is a plus.
• Experience in Agile or Hybrid project delivery models.

It is an added advantage that the Candidate has working experience in government agency’s environment with exposure to IM8, WOGAA, Digital Standards, and/or other Singapore government security policies compliance requirements.

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