Production Support Engineer

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore seeks an experienced professional to analyze incidents and provide remediation solutions. The candidate should have strong experience with Java, Spring Boot, and API (Microservices), along with at least 5 years of experience troubleshooting across various platforms. You will develop programs, maintain production stability, and follow up on defect closure. Interested candidates should apply via the email provided.

Qualifications

• 5 or more years of experience in troubleshooting and fixing issues across different technologies/platform.
• Strong troubleshooting and problem-solving skills.
• Experience with FIS OPF (Open Payment Framework) product is necessary.

Responsibilities

• Perform root cause analysis on incidents and provide solutions for remediation.
• Prioritize defects and plan for production release based on criticality.
• Develop programs and support end-to-end testing.
• Maintain Production stability and perform risk assessments.
• Follow up on defect closure and meet closure KPIs.

Skills

Java

Spring Boot

API (Microservices)

SQL

Troubleshooting

Problem-solving

FIS OPF product

Payment domain

SWIFT message

Kafka tuning

Job description

Responsibilities

• Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.
• Prioritize defects and plan for production release based on defect criticality or align with the quarterly release.
• Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.
• Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.
• Follow up on defect closure and meet defect closure KPI.
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects.
• Perform annual Disaster Recovery (DR) exercise for supported applications.

Skills/Requirement

• Strong working experience with Java, Spring Boot and API (Microservices).
• Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks.
• 5 or more years’ in troubleshooting and fixing issues across different technologies/platform.
• Strong troubleshooting and problem-solving skills.
• Experience with FIS OPF (Open Payment Framework) product is necessary.
• Experience with payment domain and SWIFT message will be a big plus.
• Experience tuning Kafka components for varying traffic and performance requirements.

Interested candidates, who wish to apply for the above position, please send in your resume to: [e-mail]

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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