Platform Operations Engineer

INTELLECT MINDS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology company in Singapore is seeking an IT Infrastructure Manager to oversee critical infrastructure services, manage data center operations, and collaborate with various stakeholders. The ideal candidate will have a Bachelor's degree and 3–5 years of relevant experience, particularly in enterprise-level ICT services. Familiarity with Singapore government IT processes is beneficial.

Qualifications

• 3–5 years of experience in managing enterprise-level ICT infrastructure services.
• Proficient in data centre operations and vendor management.
• Knowledge of Singapore government IT infrastructure processes is a plus.

Responsibilities

• Deliver enterprise-level infrastructure services to agencies.
• Manage data centre and server room operations.
• Execute network and server technology initiatives.

Skills

Network and server technologies

Infrastructure security

Data centre operations

Vendor management

Procurement management

Education

Bachelor’s degree in relevant field

Job description

Responsibilities

• Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities.
• Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.
• Execute new initiatives and enhancements that result in innovative use of network and server technologies.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver infrastructure service projects that enhance service delivery and user satisfaction.
• Work with Central ICT Infra capability centres to design and best-fit infrastructure solutions considering existing and future needs.
• Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
• Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.
• Develop budget forecast and track expenditure utilisation.
• Act as Point-of-Contact of Infrastructure team for new projects and initiatives.
• Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.
• Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.
• Perform any other duties as may be assigned by the Head of IT or CIO.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Electronics Engineering, Information Technology, or equivalent qualification.
• 3–5 years of relevant experience in designing, deploying, and managing enterprise-level ICT infrastructure services.
• Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security.
• Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts.
• Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.
• Proactive and dedicated professional with a meticulous, organised, and resourceful approach to work.