Patient Services & Registration Specialist

National University Polyclinics; Singapore; On-site; USD 23,000 - 39,000; Full time

Job summary

An established industry player in healthcare is seeking Patient Service Associates to deliver exceptional frontline services to patients. This role involves managing patient appointments, handling inquiries, and providing administrative support to medical staff. Ideal candidates will be service-oriented, proactive, and able to thrive in a fast-paced environment. Join a dedicated team where your contributions will enhance patient experiences and support healthcare delivery in a meaningful way. If you are passionate about making a difference in patient care, this opportunity is perfect for you.

Qualifications

• Service-oriented and patient-focused with strong communication skills.
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Provide frontline counter services and assist patients with appointments.
• Handle payment collection and ensure accurate registration of patients.

Skills

Customer Service

Communication Skills

Multi-tasking

Proactive Attitude

Education

GCE 'A'/ 'O'/ 'N' levels

NITEC qualification

Tools

EPIC

LIS

RIS

POS

BSS

EASIPOS

Job description

An established industry player in healthcare is seeking Patient Service Associates to deliver exceptional frontline services to patients. This role involves managing patient appointments, handling inquiries, and providing administrative support to medical staff. Ideal candidates will be service-oriented, proactive, and able to thrive in a fast-paced environment. Join a dedicated team where your contributions will enhance patient experiences and support healthcare delivery in a meaningful way. If you are passionate about making a difference in patient care, this opportunity is perfect for you.