Patient Service Front Desk Specialist - Outpatient Clinics

SINGAPORE GENERAL HOSPITAL PTE LTD; Singapore; On-site; SGD 25,000 - 40,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Patient Service Associate to provide front-line services including registration, appointment scheduling, and payment collection. Candidates should possess GCE 'O' or 'N' Levels, with a Certificate in Office Skills preferred. Prior experience in healthcare or customer service is an advantage. The role involves assisting nursing staff and may require deployment in pandemic roles as needed, emphasizing a strong passion for serving patients.

Qualifications

• Preferably have a Certificate in Office Skills.
• Previous experience in healthcare or hospitality is advantageous.
• Must possess good interpersonal and communication skills.

Responsibilities

• Provide front-line services to patients.
• Assist with registration and scheduling appointments.
• Collect payments from patients.

Skills

Good interpersonal skills

Communication skills

Customer service experience

Passion for serving patients

Education

GCE 'O' or GCE 'N' Levels

Certificate in Office Skills

Diploma

Job description

A healthcare institution in Singapore is seeking a Patient Service Associate to provide front-line services including registration, appointment scheduling, and payment collection. Candidates should possess GCE 'O' or 'N' Levels, with a Certificate in Office Skills preferred. Prior experience in healthcare or customer service is an advantage. The role involves assisting nursing staff and may require deployment in pandemic roles as needed, emphasizing a strong passion for serving patients.